Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | Amazing staff The staff and service at Vancouver On Canvas was amazing. They took the time to review the photo I submitted and let me know the resolution wouldn\'t work for the size print I wanted. They offered solutions and were very accommodating with changes to the order.
Kelsea Bloxam, Vancouver | Delivery method issue Thank you for my order of frames. They arrived in great condition and they are very good quality.
Only issue is that the post-person left the package in the apartment lobby. Luckily my neighbor took the package in and contacted me.
Next time we should put a notice to leave a delivery notice, not the package.
Many thanks for the discount coupons as well.
Nass, | pleased with my order Just want you know know have very pleased I am with my order. I now have a beautiful canvas print of my family. It is displayed with pride on top of my fireplace...you did an amazing job. And I received it extreme fast....thanks!
Chrissy McDougald, Drumheller |